Negotiation skills

Negotiation Skills for Automotive Engineers

Turn Every Conversation Into a Win-Win

🛠️ Just graduated and entering the world of service centers?
🗣️ Struggling to handle customer objections, discounts, or complaints?

Welcome to the Negotiation Skills for Automotive Engineers course — your fast-track guide to becoming confident, persuasive, and solution-oriented when dealing with customers.

This course is specially designed for newly graduated engineers who are starting their careers in automotive service centers. It gives you the essential tools to communicate value, handle objections, and guide the conversation toward mutual agreement — without pressure or conflict.

What You’ll Learn:

✅ The basics of negotiation psychology and customer behavior
✅ How to handle price objections with confidence
✅ Techniques to build trust and create win-win solutions
✅ Dealing with tough customers while maintaining professionalism
✅ Turning complaints into opportunities to win customer loyalty

Why This Course Is a Must:

• 🔧 Built specifically for the automotive after-sales environment

• 🧠 Learn practical, real-world techniques you can apply immediately

• 🎓 Perfect for fresh graduates aiming to build trust and credibility fast

• 📈 Improve your customer satisfaction, sales performance, and confidence

• 📜 Earn a certificate and enhance your career prospects

🤝 Be the engineer who solves problems — not just fixes cars.

Join now and learn how to negotiate with confidence, clarity, and success.